who makes your jewelry + accessories? i do! that's me, kristin. all jewelry + accessories are handcrafted right here in my studio unless otherwise noted.
where is your studio? it's in raleigh, north carolina. currently, i have a dedicated studio in my home. one day perhaps b+b will outgrow it + i'll expand into a snazzy downtown spot.
where else can i buy bird + beau? i'm in a few shops (go see) and i participate in local shows from time to time, but you can always find me right here in my shop. and if you don't see what you're looking for, email me. i'm happy to help!
how do you package + ship your orders? i'm pretty fond of my packaging, so i'm glad you asked! depending on the item, i use small glassine bags or little boxes; i wrap them up in pretty tissue and ship in recycled padded envelopes. all orders ship for free via usps first class mail unless otherwise requested. if you have special requests for your packaging or shipping, do let me know.
what if i'm unhappy with my purchase? that's silly. of course, i want you to be happy with your purchase! if for any reason you are not, please let me know so i can help put a smile back on your face.
so you'll refund me? any situations in which there's reason for you to want a refund will be handled on a case by case basis. ultimately, i'm in this business to make pretty things that will make people happy + if you're not happy, we will work together to fix it.
what if i think of other questions? no worries. you can email me or give me a call at 984.664.GEMS